Please
Click on the following categories of Frequently Asked
Questions. Simply click on the options for more information:
Warranty,
Return/Exchanges and Legal Policy:
Please See Policies.
Secure
Credit Card Processing
123DiscountSports
would like to address the on going concern with credit
card fraudulent activity. Although it is virtually
impossible to eliminate all fraud you can buy your
scuba equipment with confidence on our site and through
our secure server Authorizenet. We have recently upgraded
our verification system and would like to say that
even though we cannot eliminate all fraud, we are
doing our best to combat it with all the tools at
our disposal. Credit card payments are the backbone
of our business and we want to assure all our scuba
equipment buyers that whether you are buying a Surfing
Wetsuit, Scuba Mask, Snorkeling Gear, Scuba Gear or
regulators, we are doing what is necessary to protect
you our customer from any fraudulent activity.
One
way we are doing this is with our new Alternate Shipping
Authorization Form which is required if your order
is to be shipped to an address other than the billing
address. For moreinformation please scroll down to
the shipping information. Rest assured that your purchase
information will not be shared, used or otherwise
taken advantage of by any of our staff or used fraudulently
by our secure system. Thanks for shopping for your
Scuba Diving Equipment and Snorkeling Gear at Online
Scuba gear where you can get name brand gear at discount
prices everyday.
Are
the products I buy from Internet Sites guaranteed?
Internet
shopping is not any different from shopping down the
street or in the next town. Sites that sell products
should tell you what they offer and how they guarantee
their products and services. 123DiscountSports a division
of Corazon, LLC fully guarantees our products against
defects and offers full warranties as stated from
the manufacturer guarantee.
Why
should’t I buy my Mask, Fins, Snorkels and Booties
from my local discount store?
Your
personal gear is one investment that will make or
break your Snorkeling, Surfing or SCUBA experience.
Discount Masks and related gear will work but the
sealing surfaces and overall long-term quality will
not meet your needs down the road. We have searched
out products to fit every budget and need. And we
allow you to exchange unused items, so why would you
buy anywhere else?
Do
I have to be a Certified SCUBA Diver or higher to
buy gear?
You
don't need a Certification Card to buy any products
we sell, just be aware you will need a Certification
Card for air fills and need to be certified to properly
use the gear.
My
local Dive/Surf Shop says that 123DiscountSports is
going to put them out of business is that true?
123DiscountSports
is simply an alternative for you. If your local Dive/Surf
Shop is properly servicing you and your equipment
needs, then you would have no reason to look elsewhere.
All we ask is that you give us a chance to prove ourselves
and the rest will be up to you.
My
Instructor says that I need to buy the same equipment
he/she has.
123DiscountSports
realizes the loyalty that exists with the Instructor
and Student. We are Instructors and Divemasters our
selves. What we will do is offer you sound advice
with the empathy and understanding you expect from
an Instructor along with quality equipment and service.
I
noticed your prices are different than other sites.
123DiscountSports
is truly an Online Dive/Surf Shop. We purchase and
sell our products with the full knowledge of the manufacturers
which means they guarantee them and we service you
accordingly. Your purchasing investment is based only
on your enthusiasm with the guarantee of product performance
and future satisfaction.
Can
I have my regulator annual service performed by 123DiscountSports?
Yes,
our technicians are factory authorized to perform
annual service and regular tune-ups for every major
brand of regulator on the market unless it needs to
be on our museum rack. (We occasionally have parts
for the museum pieces as well.) Look in our Regulator
Section for more information.
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