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FAQ

Please Click on the following categories of Frequently Asked Questions. Simply click on the options for more information:


Warranty, Return/Exchanges and Legal Policy:
Please See Policies.

Secure Credit Card Processing

123DiscountSports would like to address the on going concern with credit card fraudulent activity. Although it is virtually impossible to eliminate all fraud you can buy your scuba equipment with confidence on our site and through our secure server Authorizenet. We have recently upgraded our verification system and would like to say that even though we cannot eliminate all fraud, we are doing our best to combat it with all the tools at our disposal. Credit card payments are the backbone of our business and we want to assure all our scuba equipment buyers that whether you are buying a Surfing Wetsuit, Scuba Mask, Snorkeling Gear, Scuba Gear or regulators, we are doing what is necessary to protect you our customer from any fraudulent activity.

One way we are doing this is with our new Alternate Shipping Authorization Form which is required if your order is to be shipped to an address other than the billing address. For moreinformation please scroll down to the shipping information. Rest assured that your purchase information will not be shared, used or otherwise taken advantage of by any of our staff or used fraudulently by our secure system. Thanks for shopping for your Scuba Diving Equipment and Snorkeling Gear at Online Scuba gear where you can get name brand gear at discount prices everyday.

Are the products I buy from Internet Sites guaranteed?

Internet shopping is not any different from shopping down the street or in the next town. Sites that sell products should tell you what they offer and how they guarantee their products and services. 123DiscountSports a division of Corazon, LLC fully guarantees our products against defects and offers full warranties as stated from the manufacturer guarantee.

Why should’t I buy my Mask, Fins, Snorkels and Booties from my local discount store?

Your personal gear is one investment that will make or break your Snorkeling, Surfing or SCUBA experience. Discount Masks and related gear will work but the sealing surfaces and overall long-term quality will not meet your needs down the road. We have searched out products to fit every budget and need. And we allow you to exchange unused items, so why would you buy anywhere else?

Do I have to be a Certified SCUBA Diver or higher to buy gear?

You don't need a Certification Card to buy any products we sell, just be aware you will need a Certification Card for air fills and need to be certified to properly use the gear.

My local Dive/Surf Shop says that 123DiscountSports is going to put them out of business is that true?

123DiscountSports is simply an alternative for you. If your local Dive/Surf Shop is properly servicing you and your equipment needs, then you would have no reason to look elsewhere. All we ask is that you give us a chance to prove ourselves and the rest will be up to you.

My Instructor says that I need to buy the same equipment he/she has.

123DiscountSports realizes the loyalty that exists with the Instructor and Student. We are Instructors and Divemasters our selves. What we will do is offer you sound advice with the empathy and understanding you expect from an Instructor along with quality equipment and service.

I noticed your prices are different than other sites.

123DiscountSports is truly an Online Dive/Surf Shop. We purchase and sell our products with the full knowledge of the manufacturers which means they guarantee them and we service you accordingly. Your purchasing investment is based only on your enthusiasm with the guarantee of product performance and future satisfaction.

Can I have my regulator annual service performed by 123DiscountSports?

Yes, our technicians are factory authorized to perform annual service and regular tune-ups for every major brand of regulator on the market unless it needs to be on our museum rack. (We occasionally have parts for the museum pieces as well.) Look in our Regulator Section for more information.

 

 

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